Contact us

Effective 29 October 2026

Contact details

  • Email: support@upshoppk.com
  • Chat: signed-in customers can message us using the chat button at the top of the site. (Open chat)
  • Support hours: 9:00 am to 9:00 pm (PKT), every day. We usually reply within those hours.
  • Location: Burewala, Punjab, Pakistan (online shop; no walk-in store).
  • For orders, include your order number. For returns, see Returns & Refunds. For privacy, see Privacy Policy.